Contact Us

State Emergency Service
GPO Box 2706
ADELAIDE SA 5001

For emergency response OR for SES attendance at a tree down, please call 132 500. You can fill in an online form for general enquiries. (Completing this online form will not dispatch an emergency response.) 

Phone (08) 8463 4171 (During Office Hours)

To find out the location of your local SES unit visit the SES Units page.

The public should NOT call SES office numbers for emergencies. This will not speed up the process of getting SES assistance. If anything it will increase the delay.

For storm or flood emergency, please phone 132 500.

For life-threatening emergencies, phone 000.

if you are deaf, or have a hearing or speech impairment, you can contact police, fire or ambulance through the National Relay Service:

  • If you are a TTY user, dial 106.
  • If your speech is hard to understand on the phone (but you can still use your own voice and can hear) and can use an ordinary handset, dial 1800 555 727 and then ask for 000 (triple zero).
  • If you prefer to make a call via the internet, use the following link https://www.iprelay.com.au/call/index.aspx  and then type in 000 (triple zero) in the red box.
  • If you prefer to make your call using Auslan (Australian Sign Language) through video relay, choose the nrs.videorelay contact on Skype that is online and available. Click "Video Call" and then when connected give the relay officer the number 000 (triple zero).

 

National Relay Service contact for all other emergency contacts:

  • If you are a TTY user, dial 133 677 and then when asked, type in the number of the emergency contact that you desire.  For example, if you would like to contact the Bushfire Information Line, type in 1300 361 362.
  • If your speech is hard to understand on the phone (but you can still use your own voice and can hear) and can use an ordinary handset, dial 1300 555 727 and then ask for number of the emergency contact that you desire.
  • If you prefer to make a call via the internet, use the following link https://www.iprelay.com.au/call/index.aspx  and then type in number of the emergency contact that you desire in the red box.
  • If you prefer to make your call using Auslan (Australian Sign Language) through video relay, choose the nrs.videorelay contact on Skype that is online and available. Click "Video Call" and then when connected give the relay officer the number of the emergency contact that you desire.
  • If you prefer to use SMS relay, send an SMS to the NRS on 0423 677 767. In this SMS, include the number of the emergency contact that you desire and a short message for the emergency contact.